Montfort Care respects and values the privacy of our clients, partners, donors, volunteers and potential employees. Please read our Personal Data Protection Privacy Policy (“Policy”) carefully to understand how we may collect, use, disclose, or process your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”).
1. Personal Data
1.1 “Personal Data” refers to any data, whether true or not, about an individual who can be identified:
1.2 Some examples of Personal Data include names, identification numbers such as NRIC and passport numbers, telephone numbers, mailing or email addresses or photographs of the individuals.
2. Collection, Use & Disclosure of Personal Data
2.1 We generally do not collect your Personal Data unless:
2.2 We shall seek your consent before collecting any additional Personal Data and before using your Personal Data for a purpose which has not been notified to you (except where permitted or authorised by law).
2.3 If you provide us with any Personal Data relating to a third party, by submitting such information to us, you represent that you have obtained the consent of such third party to provide us with their Personal Data. You hereby agree to indemnify and hold us harmless from and against any and all claims by such third party relating to our collection, use, disclosure, or processing of such Personal Data in accordance with the terms of this Policy.
2.4 We may collect your Personal Data for any or all of the following purposes:
2.5 In providing you with a service, we may sometimes need to disclose your Personal Data to others. It is generally not our policy to disclose your Personal Data to external organisations unless we have your consent and/or are required to disclose your Personal Data as required in the normal course and scope of our service provision to you, and/or for contractual, legal and regulatory requirements. However, we may disclose your Personal Data:
2.6 The purposes listed in the above clauses may continue to apply even after situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).
3. Right of Access & Correction of Personal Data
3.1 If you wish to:
3.2 Please note that a reasonable fee may be charged for an access request. We will inform you of the fee before processing your request.
3.3 We will make every effort to respond to your request as reasonably possible. If we are unable to address your request within thirty (30) days of receiving it, we will inform you in writing within this period, specifying the timeframe by which we expect to fulfil your request.
3.4 If we are unable to provide you with any Personal Data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).
4. Withdrawal of Consent
5. Protection of Personal Data
6. Retention of Personal Data
7. Accuracy of Personal Data
We will rely on your Personal Data to provide services to you. You shall ensure that the information provided by you is correct, complete and updated at all times.
8. Transfer of Personal Data Outside Singapore
9. Changes to Policy
We reserve the right to modify or change this Policy at any time. Please refer to our website from time to time for any changes and/or updates to our Policy.
10. Contact Us
You may contact our Data Protection Officer in relation to any of the above matters, or if you have any general enquiries or feedback regarding this Policy. The Data Protection Officer is contactable at: dpo@montfortcare.org.sg.
This privacy notice was last updated on 31 January 2024.